Returns and exchanges
Accepted payment methods: Visa, Mastercard, American Express over and
We accept returns and exchanges according to the conditions below:
- Contact us within: 14 days max of delivery
- Ship items back within: 30 days max of delivery
The ordered items can't be returned or exchanged
Unless they arrive damaged or defective, we can't accept returns because of the nature of this unique and personalized jewels.
We don't accept cancellations
But please contact us if you have any problems with your order.
Returns and exchange details:
- We will be in no way responsible for loss of a shipment.
- Be safe when choosing your delivery conditions (see next). Thank you for your understanding.
Shipping fees
- 2,80 Euros delivered to France.
- 5,80 Euros delivered to International.
NOTICE: this shipping mode is standard economic delivery. As earlier mentioned, we will be in no way responsible for loss of a shipment. Feel free to ask for a secure shipping method when booking your order.
Sales Policies update (last updated on January, 2022)
Do not hesitate to consult frequently this page to be aware of any changes made to our sale policies. These changes apply immediately upon posting.
Contact Us
Feel free to ask any questions about these conditions at unique@rare-et-sens.fr.